TestimonialsCompany History & Management Team | Company Information | Career Opportunities Below are quotes taken from testimonials by both End Users and Dealer’s of ConverTec.
"CRM Integrator for Outlook and CALL Navigator enabled TDS Telecom to displace Shoretel in several recent BCM bids. In both cases the customers required that the attendants and call center agents be able to see real time call activity not only at the main location but also at each of the networked remote locations. ConverTec provided an easy to use solution that efficiently integrated the desktop and the BCM. With ConverTec's two products TDS Telecom was able to compete in an arena that we could not currently have competed in. Both customers are very happy with their decisions to purchase the Nortel / ConverTec solution. TDS Telecom intends to include these products in future BCM quotes."
Lonn Reas
"We recently purchased ConverTec's CRM Integrator for Outlook and CALL Navigator products for our 3 locations in Pennsylvania. CALL Navigator adds a level of simplicity and transparency when working with multiple BCM's and our receptionist finds that allowing employees to set their own status in CRM Integrator is a real help to her and our customers. The ease of dialing from Outlook and the ability to search for customer records are the two main reasons that we've decided to place an addition order for CRM Integrator client licenses to cover 90% of our staff"
David Meyers Director of Corporate Development Lobar Inc.
"By adding Console.NET, we have experienced a higher level of quality and efficiency for our internal and external communications". Click here to read the entire story. Ms. Carole Gehlmann Senior Receptionist Hennessy Lexus Atlanta, Georgia
If you are a current user of ConverTec products and would like to contribute to our testimonial page, we would like to hear from you. Send your comments to dmoffat@convertecinc.com.
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