NewsSkype, Windows Live Messenger and Outlook Calendar are added to the Unified Communications offering in CRM Integrator for OutlookOct. 20, 2008; -- CRM Integrator for Outlook elevates Unified Communications for Nortel's BCM and Norstar phone systems to a new level.
With the multitude of productivity tools available today, CRM Integrator for Outlook unites existing technologies into a single environment offering the user a more complete but simpler and more effective communication experience.
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CRM
Integrator is a Microsoft Outlook plug-in that
integrates a Nortel BCM and Norstar phone to Outlook.
"We're expanding the UC (Unified Communication)
capabilities of CRM Integrator by adding 2 popular IM
products and Outlook calendar" says Doug Moffat
president of ConverTec Inc. "CRM Integrator
will continue to evolve with additional BCM & Norstar
phone functionality and integration to Microsoft's
Office products being added".