NewsConverTec announces Remote Assist, a new web-based Support, Training and Pre-Sales tool.May 25, 2004 -- "In an ongoing effort to provide our Distributors and Dealers the best support possible, we have turned to technology for the solution", explains Mr. Ron Jones, Supervisor of Quality Assurance and Tech Support. "We examined many virtual on-site solutions and found GoToAssist by Citrix Online offered the features and functionality our Dealers and Distributors demand" explained Mr. Jones. Some of the benefits Remote Assist provides are:
ConverTec is offering Remote Assist at no cost until June 30, 2004 for its Distributors and Dealers.
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