News

• Introduction of Microsoft .NET Framework v2.0; Console.NET v3.0 takes advantage of the significantly improved web service performance in .NET 2.0.  This web service performance translates into an improvement in performance, particularly with large BCM and Norstar systems (over 60 phones).  Performance of Console.NET with networked BCM's and Norstar's is also improved. 
• Optimization of the web server/client protocol provides improved Console performance

• added call control capability from a local BCM or Norstar system to a remote/networked BCM or Norstar phone using Console.NET.  i.e. A receptionist on BCM-A can transfer a call to BCM-B using Console.NET
• one LAN CTE client and one computer can be used to network multiple BCM's
• added the ability to transfer a call to a mailbox on a remote BCM or Norstar without centralized voicemail.  This feature is not possible without Console.NET.
• added the capability to send long text messages (greater than 16 characters) to the screen of a telephone by scrolling the message.  A soft key will allow a user to cancel/clear the message
• added the ability to provide a special type of "Camped" call which is termed "Call Waiting".  Call Waiting allows a call to be Camped at a users telephone while a text message is scrolled to the users telephone display.  Using the telephone soft keys (or numeric keys of a single line phone) the user may perform the following actions to the Call Waiting call while on an active call. 

   

  • send the Call Waiting call to voice mail while on an active call
  • answer a Call Waiting call and put the current call on hold
  • Conference a Call Waiting call with an active call

   

• added the ability for a phone to set a Notification Message on the Console interface.  i.e. Out of the office.  A telephone user invokes a Feature code which allows them to scroll through a list of "pre-defined" messages.  Once selected, the message is displayed on the respective extension button on the Console.  This is a key code enabled feature
• when an internal (intercom) call is made to a phone that has a Notification Message activated (see paragraph above) the callers phone display will display the Notification Message notifying the caller of the status of that person
• added the ability to search a URL by Caller ID both manually and automatic.  i.e. A call answered by a Console.NET user can automatically invoke a reverse phone number search on 411.com and provide the callers name and address before saying hello
• Parked, Transfered and Camped calls that time-out and return to the Console.NET user will display the reason for the call back along with the extension that the call was originally sent to.

• added licensing for the new feature "Message Notification by TUI" (telephone user interface)

• This utility is used to assist with the installation, configuration and monitoring of the the Console.NET PBX Service.  This service is used to communicate with the local and all remote BCM & Norstar systems

Customers purchasing Console.NET v2.2 today, or customers that have a valid Assurance Plan when Console.NET is released in April 2006 will receive a  no charge upgrade.