Customization

Professional services are available to businesses that have unique requirements such as; integrating a proprietary database or application to Nortel's BCM or Norstar phone systems, creating a custom application to utilize the Nortel phone interface or perhaps a custom report to focus on a particular aspect of your company's phone traffic.

Utilizing our .NET Toolkit and the ConverTec Communication Server (CCS), it's only your imagination which limits what is capable with regards to integration to Nortel's BCM and Norstar phone systems.

Please call us at 1-877-937-8228 or email us at sales@convertecinc.com if you have a question or would like to discuss how we can assist your company with creating a custom solution to improve your business operations.