CALL Auditor Optional Report Package

Enhance the reporting capabilities of CALL Auditor by adding the Optional Report Package.

Quickly generate detailed or summary reports, measure productivity, track local and long distance usage, track the length of time callers have been placed on hold, plus the number of times a caller is transferred and much more.

The Optional Report Package provides over 30 standard reports with additional reports being added on a regular basis. ConverTec also provides customized reports based upon specific customer requirements.

Select from over 30 reports using the Auditor Report Wizard

Select what type of Graph to print

Below are a few examples of reports available with the Optional Report Package. Please note the files are Acrobat PDF format.

	Reports			Graphs
	Summary Hold by Day			Summary Hold by Day (2D-bar)
	Summary Hold by Extension			Summary Hold by Extension (2D-bar)
	Summary Hold by Line			Summary Hold by Line (2D-bar)
	Summary Hold Time by Day			20 Most Active Extensions (3D-bar)
	Summary Hold Time by Extensions			20 Most Active Extensions (doughnut)
	Summary Hold Time by Lines			Summary of Unanswered Calls by Day (3D-bar)
	Longest Held Calls			Summary Calling by Hour of Day by Day (2D-bar)
	20 Most Active Extensions			Summary Calling by Hour of Day by Day by Week
	Summary Calling by Phone Number			Summary Calling by Extensions (3D-bar)
	Longest Calls			Summary Calling by Extensions (doughnut)
	Summary Calling by Hour of Day by Day			Summary Calling by Day (bar)
	Summary Calling by Day			Summary Calling by Extensions (3D-bar)
	Detailed Calling by Day			Summary Calling by Lines (3D-bar)
	Detailed Calling by Lines			Summary Calling by Lines (pie)
	Summary Calling by Lines			Summary Calling by Day (bar)
	Summary Calling by Lines by Day
	Summary Calling by Day by Extensions
	Longest Called Numbers
	Detailed Ring Time by Day
	Detailed Unanswered Calls by Day
	Summary of Unanswered Calls by Day
	Most Frequently Called Numbers